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Review Number	1631942
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★☆☆☆☆

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“Ma questo hotel esiste ?”

Written on: 02/08/2012

Ho provato a contattare la reception per ben 3 volte per avere la conferma della prenotazione e del prezzo. E' una procedura che faccio di solito per evitare incomprensioni all'arrivo.

In ogni occasione, mi è giunta la ricevuta di lettura delle email, ma non ho mai avuto una risposta.

Credo che rispondere ad una email, oltre ad essere un dovere verso il cliente, sia un atto di educazione e cortesia. Virtù che, probabilmente, questi personaggi non conoscono.

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Why are you reporting this review?

“Ma questo hotel esiste ?”