Written on: 30/07/2012
Ordered a football shirt online. The website said it was in stock. They email me a few days later to say 'there has been a mix up in the warehouse, we don't have a size 40, do you want a 38 instead?'. I mentioned that a 38 would be fine. Another day later I get another email saying, 'no 38's we only have a 44. How do you want to proceed?'. I told them to just cancel my order and refund. 2 weeks later, still no refund, despite chasing them up multiple times and being told, 'the order has already been cancelled and refunded'.
Is that all I get? Just to be told 'you've already been refunded?' - sorry, but no I haven't.
Do not use them!!!