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★☆☆☆☆

“impossible to make contact”

Written on: 28/07/2012

I wanted to book 8 rooms at a Travel Lodge. Unable to phone the hotel for details I tried the website but could not get any clear details. tried the central number but no answer. Looked for an email address to ask a question but found none. there is a "chat line" but it does not work. There is an 0871 number but, since I am phoning from France this does not work. Phoned Head office on 01844 358500 but it never answered. I am completely unable to communicate with any human being in the company. I give up.