written by on 22/07/2012
I've never had a problem with Vodafone as a network, but recently they tried to take £337 + £180 from my account for sending thousands of texts in a month. They then told me that it was a fault with my phone and that it could not be refunded. It took a long time and many trips backwards and forwards to stores to get a resolution. It is now under review so we will see what happens.