Written on: 20/07/2012 by wmmautoparts (1 review written)
Our business was looking for a dedicated server management company that could manage our high demands for several mission critical ecommerce infrastructures with more than enough resource to expand in capacity and complexity. We found CWCS at the top of a rating chart that monitors the performance of tens of thousands of provides.
Their status is one of the most reliable hosting services provides in the world. After reading through the mass of positive reviews on this site and other independent online review websites we gave them a phone call to see if they measured up to their reputation.
We were really impressed how they went about assessing our immediate and long term requirements taking into to consideration our budget for these services. The sales, customer service and technical teams all got involved in the discussions and affectively coordinated the results into a highly remarkable plan.
Our company compared this plan with that of other host provides and CWCS came out on top every time for cost, service and capacity, so we confidently signed up.
As promised they migrated our ecommerce frameworks from the old host provider to our new dedicated server on CWCS. There was no downtime, no waiting for days and days without a response to support questions. At every step of the plan we were kept informed of progress. All the teams at CWCS communicated with each other to ensure nothing was left to assumption or chance.
They are very detailed and specific and each staff member took full responsibility for their part in the plan, thank goodness here is a company that doesn't pass the buck internally but instead makes certain that the left knows what the right is doing and it gets done properly. We noticed that each person we communicated with at CWCS gauged our level of understanding and the complexity of the subject and then pitched their responses to ensure we had complete clarity and understanding that related to varying degrees of technical requirements.
Now that the move is complete the level of service hasn't died off. Our continues online development means we are in touch day to day with CWCS with various support questions relating to server management and development. CWCS feels like they are part of your company, making your business interests their priority.