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Review Number	1615934
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“Useless”

written by karenpeoples on 19/07/2012

Ordered a briefcase which was shown as in stock online, contacted to be told not in stock. Gave them a couple of weeks to get it in stock, they never did and it took countless requests for a refund before it was eventually processed months after the order was placed. Apologetic for the poor customer service but there's no excuse as far as I'm concerned - must only take minutes to issue a refund.

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“Useless”