Written on: 19/07/2012
Very helpful chap on the desk at the Bournemouth Station branch to get the paperwork done, Vauxhall Astra - basic car but did the job. Popped into the branch to extend the the hire initially for one day and all arranged with no fuss.
I called the helpline to extend for a further day and after the 'push 1 for this and 2 for that' nonsense I got through to an eastern european woman that for whatever reason couldn't extend the hire and who gave out phone numbers for another office that was closed - could do better with the phone service!