Written on: 25/03/2010
AVOID DOLLAR RENTAL !
I wanted our recent Florida holiday to be special and this involved hiring a Ford Mustang, Dollar were the only company who I could find that had them. When we picked the car up they promised the fuel was the same price as the pumps so I agreed that the car would be filled up. They also told me that the tolls were free due to the free pass that Dollar included. When we checked our credit card bill when we got home our credit card bill showed that the petrol was double the price of the pumps and the toll pass had in fact cost £35! We were involved in a serious accident on the way back to the airport, 100% not our fault as we were from behind while stationery but the Dollar manager (Mark at Orlando airport branch) was a complete arrogant idiot who was both unwilling to help and also showed no sympathy.
We were very disappointed and will never use Dollar again and recommend you do the same.