Written on: 16/07/2012 by sarahbessant (1 review written)
I love river island but am furious with their courier service. If I order sale stock and get a calling card left with no details how can I reschedule an order?? I call the courier service and they cant deal with my request as it has to go through River Island! My order is now being sent back and as it is sale stock cant be sent out to me. This is ridiculous that a high street brand such as river island cant use a more accessible courier service. I love river island but after this experience i am more than put off by their brand. How in today environment can it be acceptable to use a courier service that cant even fill in a contact number on a calling card!