Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1610703

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“I am happy that leave O2”

Written on: 15/07/2012 by Grifiss (2 reviews written)

Hi there! I never ever write any complaint in my life. I was a customer for O2 at least for 4 years. I paid all my bills on time. I was abroad with my husband for 10 days. When I came back to UK, my bill was over £200. Before boarding I turn off a voicemail. When I checked my bill I found out that there are a lot of unknown to me numbers and half of them were made from different country. But I used my phone few times as most of time I was outside and my mobile was in the apartment (for security) and locked. When I contacted O2 customer service they just said don't worry, everything will be fine. I contacted at least 30 times (pls don't laugh:)) and every time a new adviser promises me that everything will be fine and they will return my money back, but after all of that O2 ADVISER said if I will not pay a bill that just will disconnect me. After almost 2 mouths I decided to write a complaint letter to O2. Even after that nobody contacted me. I decided leave O2 and choose another operator. Guys I don't advice you O2. If you don't want loose money as me. I paid for calls which I didn't made.