Written on: 15/07/2012
All i can say is fly at your own risk.
This is not the first time I have sworn I wouldn't fly delta again. This time i mean it. I flew Delta from Asheville to LAX. NEVER AGAIN. My first flight was delayed 3 hours. We took off, but the plane was old and had to do an emergency landing because of broken landing gear. We waited in line for two hours upon arriving back in Asheville to book another ticket. I was scheduled the next morning but that flight left 2.5 hours late. I almost missed my connection and when I got on the plane they told me to get off because they didn't have a seat for me. even though i was booked they didn't have a seat number. I almost lost it. it took 22 hours to get home. Finally got to LAX. Called customer support.
I probably lost $1000 in missed appointments, spend an extra $100 on taxis as I had to forfeit my shuttles.
When I called Delta, they said they could do nothing except offer me a $100 voucher. Thanks but no thanks. I AM NEVER FLYING DELTA AGAIN.
NEVER AGAIN for me. You can fly Delta, but your have been forewarned.