Report Abuse

“Include room type in review”

Written on: 11/07/2012

I use Booking.com for 95% of my hotel reservations, and have never been disappointed. This review is in order to make a suggestion that Booking.com might want to think about.

Before finalizing a booking, I make a point of checking the reviews that people have posted about their stay at that property. These are generally (not always!) fair and generous, but the sticking point for me is that people rarely state the type of room that they stayed in (de luxe room, superior room, suite, villa, executive, etc.). This makes it much more difficult to evaluate their experience. Comments about a de luxe room may not apply to a superior room, for example, and while someone may have had a good time in the villa the suites may not be nearly as nice. It's impossible to tell.

I would therefore like to suggest that Booking.com either provide a space where people can enter the room type they used, or else urge people to state the room type in their review. This would make the site much more useful for travellers seeking to make the best of their upcoming trip.