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“Pretty good”

Written on: 08/07/2012

I started looking for reviews for Orange because I feel their packages are more expensive than they used to be. I did receive notification of this but it seems to me that their plans are even more expensive. That said, I have been with orange over ten years, for broadband too, and I have always been completely satisfied with eh products, price and customer service. In that ten years I think I've had issues with my broadband on only three occasions and each time I rang customer services and the issues were dealt with efficiently, professionally and effectively. I've never had any problems with the phones (2 contracts) that I've had and when my daughter has lost/broken hers orange have always dealt with these issues to my satisfaction. I have no experience of other suppliers but I have always been happy with orange and I receive loyalty benefits. I wouldn't be looking now, as I said, except of the price thing. I might find, after looking at other providers, that actually Orange are still good value for money.

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