Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1600210

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“Very poor service”

Written on: 06/07/2012

I ordered some items online and they claim that I should receive my items after 4 working days. They said that I will receive a message on my phone when my order is dispatched. But no message and no order after 5 working days!
I sent email for them but nobody replied. Then I called their customer service team and described the problem. She was polite but did not help me at all, what a customer service that can not help you when you need ! Just said I might receive it today or after weekend!
It is really funny, they claim that will send order after 4 working days, but when I called them at the 5th day, they didn't know whether I would receive it at 5th or 6th day.
I will never order mothercare again and suggest if you want save the headache and your money don't shop from mothercare.