Written on: 06/07/2012
I ordered some items online and they claim that I should receive my items after 4 working days. They said that I will receive a message on my phone when my order is dispatched. But no message and no order after 5 working days!
I sent email for them but nobody replied. Then I called their customer service team and described the problem. She was polite but did not help me at all, what a customer service that can not help you when you need ! Just said I might receive it today or after weekend!
It is really funny, they claim that will send order after 4 working days, but when I called them at the 5th day, they didn't know whether I would receive it at 5th or 6th day.
I will never order mothercare again and suggest if you want save the headache and your money don't shop from mothercare.