Written on: 05/07/2012 by ghanasian
MR.Simon Rix was really helpful with the feedback, but i wonder how it takes so long for your company to update the MID. It does not really help when you just get pulled over by the coppers when you are in a rush to get to work or picking up the kids. It is just waste of time. Other insurers i know updates the MID in just 2hrs.
I know there is always room for improvement so perhaps you should step up the services you provide to your faithful customers.