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Review Number	1598109
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★★★★★

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“Superb customer service when dealing with a mistake I made”

Written on: 04/07/2012

I made a mistake booking a hotel near Gatwick when I should have booked a hotel near Heathrow. I called the customer service team and they swiftly and politely dealt with problem even though it was my fault. I cannot fault their customer service and how have now rebooked with booking.com in the right area! Thank you.

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“Superb customer service when dealing with a mistake I made”