Written on: 28/06/2012 by oioililboi
After contacting Lockout-Tagout with an intial enquiry with regards to the Abloy range of padlocks, within a 5-10 phonecall I was informed of several realistic options available to me - with simple explanation to match the spec I needed at the time. Once tailored options and further detail surrounding the order were discussed, an invoice was provided to set out how the finances would be seen to.
Customer service were very reliable and clear when dealing over the phone - clarity in the order was our main priority and once we had an understanding of what was needed, payment could be made and trust was gained throughout the process - even so to hold confidence the order was going to be correct. The order arrived on time as promised and as expected matched the invoice.
A phonecall was then made to finalise and confirm all was in order and that the service provided as well as the product itself met our requirements. It did and I am pleased so say - as a result we have contacted the company again to make another further order. The degree of detail Lockout-Tagout offer is so detailed which in turn increases the means of sort after security anyway.