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“Frustrated in two months”

written by luenauk on 28/06/2012

My name is Andrew, a new business owner on Eltham high street. Recently i received a call from someone claiming to be from business services.
After much discussing he made me sign up with opus energy and a month later my problems started. I had a peaceful and non complicated life until i recently checked my account statement to find out that opus energy has billed me 187pounds per month based on assumption and when i called customer service a lady promised to look into the issue and threatened that i will be cut off and never get another energy supplier if i decide to cancel my direct debit agreement with them.

Now, the second month bill has come and they took out 190pounds, this is now getting me frustrated, this is a new business that is finding it hard to raise 300pounds monthly and i have to pay such amount for energy bills.
I am convinced that i don't use that amount of energy, when i gave them a metre reading the lady i spoke with told me my bill should be higher based on the reading. There has to be a way of tackling this energy company, they can't sit in high places and frustrate growing businesses.

My only option is the court but how do i proceed? can any one advise or help me. Opus energy is trying to close down a business that is barely three months in operation.

Frustrated Andrew