Written on: 28/06/2012
used the automated service to get my parcel redelivered which then put me through to someone. I explained the automated service had put me through and what i was trying to do. The lady on the other end of the phone basically told me I was an idiot, raised her voice at me and told me there was nothing she could do to help me and that I should listen to the automated service properly. She was extremely rude and i would never recommend using them!!!