Written on: 26/06/2012
I placed an online order and used the code from the booklet that came with my newspaper. I had an order acknowledgement email with the correct discount prices on, however when I received the items the full prices were showing. I rang the 0871 number and spoke to a rep who could not find the booklet that I used and so left me hanging on the phone whilst she went to ask a supervisor. She came back after a few minutes and said that the supervisor would look into it and to phone back in a few days. I am going to send them a copy of the flyer and of my confirmation email. I will not be ordering in future from this company.