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★★☆☆☆

“the most appalling customer service ever!”

Written on: 25/06/2012

While Joules clothing is ok, their customer service is absolutely dire. To be fair if you speak to them on the phone they are polite but they never answer emails, never deal with complaints and to get removed from their mailing list is impossible.
The clothing is expensive but of fairly good quality to be fair - although alot of it is very "countryfied". I just will never purchase from them again due to the customer service and the constant flyers that still come through my door!