Written on: 20/06/2012 by Awharton
I received a call from Nicola McHale who realised that I commuted to work but, should I be involved in a fault accident, I would not automatically get a hire car for 14 days. Having outlined the advantages and costs of upgrading to Silver Legal Cover I was very happy to take her advice. It is so refreshing when someone makes that extra bit of effort to make sure that customers have the level of cover best suited to their needs.
Thank you Nicola for caring about your customers.