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“Steer Clear!!!”

Written on: 19/06/2012

The clue is in the Summary at the top of the page "We do not sell package holidays, we allow you to choose any flight or hotel singly or together to suit your requirements". So if your flight (Ryanair) changes significantly as it did in my case then your accommodation is useless. If you do manage to get through on the Customer Services helpline (premium rate of 50p per minute) they cannot help you over the phone anyway and advise you to reply via the website. Getting a response this way can take days and in my case was mostly unhelpful and/or asking for extra payment! My advice - book flights direct with Ryanair, they also offer Ryanair Hotels many of which allow free cancellation, check the T&C.

Visit onthebeach.co.uk