Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

157385

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★☆☆

“My wife and I went to the Cafe at M and S Liverpool...”

Written on: 16/02/2011 by Eddie J (1 review written)

My wife and I went to the Cafe at M and S Liverpool yesterday around 1700 hours. The service from the young lady behind the counter was awful. Such as the milk jug slammed down after we had to ask for the milk for our coffee. She was very surly and I think she has forgotten who pays her wages. The sitting area was disgusting. Plates, cups and all the other crocery piled up on the tables. The floor was as if a bomb had hit it, rubbish everywhere. There were a number of staff out the back doing absolutely nothing, but talk to their chums. One member of staff was making a token effort to clear up, but badly. I could sort these cafes out within a matter of weeks across the north of England, there is no leadership or management as far as I can see. Liverpool is not the only one that I have had this experience, you hope it is better the next time you buy a coffee, but it just never is. These Cafes do M and S a deep misservice, to them and their name.