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★☆☆☆☆

“Second time ordered, second time disappointed”

Written on: 12/06/2012

I have order items twice from Brand Alley, accepting that they may take several weeks to arrive. On both occasions though, they did not, and I only found out via PayPal as I had been refunded. Really rather unacceptable. The business model may suit the current climate in terms of discounts but never in terms of customer service.