Written on: 30/05/2012 by miakelly
Ordered an item from their catalogue with a code that i was given and entered this via online - price came to £30 with free delivery. Received a statement for my order today for the full amount but it was £54.99... yet i still haven't received the tree!!
Phoned their outrageous customer services on that 0871 number and got some half wit saying that in her catalogue it was £49.99 and she couldn't see anything at the price i was charged even though i have an email of proof. Also a catalogue with the price.
So having to take a photograph of the price in their stupid catalogue for proof. What a terrible carry on! Never again will i shop with these numpties.