Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

1557304

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Customer abusers not services!!”

Written on: 25/05/2012 by the_evil_edna (1 review written)

I have been with sky for years, every time I have the misfortune of actually having to speak to customer services I have to speak to 3 or 4 advisors over several calls to get anywhere? Now if I get an agent in India I hang up, it's pointless. As for the Scotland staff I had the rudest woman I have ever spoken to do nothing for me other than say I can not leave Sky although I'm not actually in contract, I'd just done a home move!! We had taken sky talk as an additional service & purely for broadband however the existing socket that sky connected to was faulty & as such we could not get broadband due to the fact that it was a faulty internal master socket apparently that is our problem & I should get a sparky in, I advised them I am a spark & I don't see why I should maintain their equipment, that they did not send an engineer out to test the line or the installation in the first place. I have yet again been forced to email the CEO.
Sky does not care if you are a loyal customer, who pays their bills on time every month, a customer who has unlimited broadband, the world tv package, mutli rooms & sky talk, they do not care we have never missed or made a late payment all sky is interested in, is sucking as much cash out of you as possible, the call centre managers are rude unhelpful, the advisrs are worse,spoken over & down to & laughed at, if this is sky customer service I think it's time to give virgin a chance