Written on: 20/05/2012
It's been a while since I last used M and M direct but I recently ordered three items, one of which I kept and the other two I returned due to my own fault in ordering size. The courier service and delivery was quick (our local delivery lady who works for other big name companies carried this task out.
I took the option of a pre paid label, which was about£1.30 as I didn't intend to keep all three items. There was no hassle in the return and I was advised by email of, firstly that they had received the return and thereafter an email to say my account had been refunded.
The quality/sizes of the items themselves is sometimes a hit or a miss but that goes with the price.