Written on: 16/05/2012 by Yeasin (1 review written)
I have ordered a new contract phone from T-mobile and T-mobile used UK mail as a courier. UK Mail suppose to deliver my new phone on 20/04 but I did not receive the phone. T-mobile sent me consignment number when they delivered the phone to courier and I have checked the consignment number by UK Mail website and found the Parcel delivered and received by Mr. Ali. There is no one name Ali at my address and even I don’t know anyone name Ali.
I have contacted T-mobile couple of times regarding this issue and the outcome is zero. T-mobile told me that UK Mail confirm them the parcel was delivered right address and right person. My name is not Ali or we are only two people living in my address and I was at home on 20/04. So how they delivered the parcel to me or my address? My personal opinion is T-mobile helping UK mail to do something wrong.
I am requesting all customers beware UK Mail and T-mobile relation.