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“When I bought my £1200 Dyson Washing machine 8 years...”

written by on 30/07/2009

When I bought my £1200 Dyson Washing machine 8 years ago the company was shouting from the rooftops that it would LAST FOR 20 YEARS. The faults started almost strait away and it was twice exchanged for drum bearing faults.

Since then it has had a further 3 drums and various other parts costing me nearly £300 in repairs from Dyson.

It is once again broken and since I am just outside the 12 month repair warranty Dyson do not want to know. I am told that they no longer have any new parts for this machine and that they cannot repair the bearings any longer.

I could have bought a brand new mid range washing machine EVERY YEAR for the amount that I have spent at Dyson. This company has GONE TO THE DOGS, they have sacked all of their best engineers and do not care about their customers which in reality was their only strong point. Even the vacuum cleaners are now OLD HAT and you can buy better vacs for a fraction of the price. Shame on you DYSON.

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