Written on: 20/01/2009 by AlexV (1 review written)
The colour scheme - it's not exactly subtle, while for me it's not a problem I can see why it would put some people off. That said they did do more traditional options.
The plastic's can crack over time from use/abuse.
The coin trap - due to the way it's designed you always end up with some water spilling out when you open it. If it was at a slight angle this wouldn't happen and would still allow the same access to the trap and whatever was in it.
When the drum goes into counter rotation mode it sounds like the bearings are shot. I'm told this is normal though as the machine in question did it from day one and the service tech said the same thing.
Family will ask you to wash large items for them! I seem to have become the family duvet washer.
The Dyson CRO1 washing machine has a great load capacity - I used to have to do a load a day (2 person household) with my old washer, with the CR01 this is down to 3 loads a week! Now we have a young baby we're up to 4-5 loads a week, I'd expect to be doing 8-10 in my old washer. Clothes come out looking and feeling cleaner and dryer and take less time in the tumble dryer despite my last washer being a 1600 spin and the Dyson only being a 1400.
Dyson service - it's a fixed price repair for the majority of faults and if the fault is a known issue it's usually reduced or free. Customer service are also polite, quick to answer the call and happy to help.I purchased my Dyson CR01 seccond hand when it's last owner had a new kitchen fitted and it came with free appliances. When I picked it up I realised that it had never seen a hot wash and was in need of nuking with Calgon and a few washer cleaning treatments. With that out of the way it's given me almost three years of trouble free service. The only issues were those caused by us not checking pockets carefully and not cleaning the trap often enough. If they still made them i'd have another one without hesitation.