Written on: 13/05/2012
With budget you expect budget but what you don't expect is ridiculous bureaucracy. Two bags paid for 15kg each, one was 14 and one was 16 - not good enough so we had to unpack 1 kg (a book and a small toiletry bag and move to the other.....noting we had no hand luggage either and were allowed 10kg each we didn't use.Think the name for this is 'jobs worth'