Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1544487

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“Order cancelled 3 weeks ago - still battling for refund”

Written on: 12/05/2012 by gc99

Placed order 3 weeks ago, cancelled it the same day (i.e. before it was shipped) as realised I ordered the wrong item. Refund promised, nothing happened. A week later contacted them again, promised again. Another week later contacted again and again more promises.

Nothing seems to move these guys. Very glad I paid by credit card, as now my credit card supplier is looking into it.

I doubt these guys are dishonest. Just hopeless I think - either way, they give the industry a bad name. Irony is I thought it was good to give business to someone other than Wiggle/Chain Reaction.... puts you off supporting the small guys in the future.

Really poor customer service - wouldnt risk buying from them again.