Written on: 11/05/2012 by pinkdancer (1 review written)
We were introduced to ems, and from the start they were helpful. Once we agreed on a package they were prompt on organising. We found the set up pages to help them design the website easy to use and as new-comers to a business website did not feel totally lost under technology! Everything was well laid out, easy to follow and allowed us to put in lots of information.
Our website was designed within weeks and after a few tweaks was up running before Christmas as they had promised.
We have the control panel to update the site and when querying how to do, we were sent easy to follow instructions (with pictures) So helpful!!
We get regular calls to check we are happy, a few are trying to sell up but are never pushy.
This is our 2nd year and we love our website.
We did get a shock on renewal with the price, it had gone up a lot from what we had been told but one call to ems, an error and an apology and all was put right.