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“This machine has iconic classic looks from the outset...”

Written on: 28/11/2007 by eyeno (1 review written)

Good Points
Large capacity
Fast top spin rate
Can add clothes mid cycle
Will not let you add clothes mid cycle if the water may be too hot
Coin trap
Wash results are cleaner than those of other machines
Good service support

Bad Points
Creases clothes more than some other machines
The machine has torn clothes however, the poor quality of the clothing material and the inappropriate loading of the machine (including flimsy fabrics in large load) were factors when this happened.

General Comments
This machine has iconic classic looks from the outset but it's not just a pretty face; its functionality is phenomenal. It's a machine that works as beautifully as it looks. I bought my Dyson CR01 nearly 7 years ago. It developed a problem after 5 years of use. The problem it had was it started leaking water from underneath the machine. I called Dyson and the engineers replaced an outlet tube that was punctured. No charge was made. The machine then developed a fault with the drums. Again I called the Dyson engineers, again they fixed the problem, replacing the drums, and again there was no charge. I can honestly say this machine has been and continues to be well worth the money. My Dyson CR01 gives the best wash results of any machine I have used and I have used a wide range of makes. The capacity is very large which is useful. The 1400 spin makes drying washed clothes so much faster and economical. Another great feature is that you can press the start button to pause the wash mid cycle and add clothes to the wash. The original coin trap cover on the machine was difficult to remove. When the engineers came to fix the drum problem they replaced the coin trap cover with a much more user friendly one which had protrusions so that it could be gripped to turn the coin trap cover more easily. They did this unprompted, which I consider excellent proactive service. I have not had any more problems with the machine and I feel at ease in the knowledge that should anything else go wrong with the machine there are experienced, knowledgeable, professional engineers who will fix the machine and not view it as a problem. I consider a Dyson washing machine to be value for money and a prudent investment. I would recommend a Dyson washing machine.