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“What a waste of money this machine has been. Within 12...”

Written on: 18/04/2007 by booster

Good Points
As a family of 5 being able to wash more clothes in one go is definitely a bonus

Bad Points
Where do I start? The LED display has totally disappeared, 3 of the programmes (cotton / delicates / handwash) no longer function properly and during the wash cycle the drum pulls holes in clothes.

General Comments
What a waste of money this machine has been. Within 12 months of purchasing it I noticed small holes in lots of our clothes, I realised it was the machine causing the damage when I put a brand new top in to wash and it came out with 3 holes. Dyson tried to say it was bra wires causing the damage, until I pointed out I handwash my bras. They then suggested it was moths, until I pointed out moths don't eat synthetic fibres! They eventually changed the drum - guess what! 12months on and the holes are back! I also now have the added problem that 3 of the programmes start the cycle but never get past the wash cycle - it just washes and washes and washes .......... I have to cancel the programme and then put it onto rinse and spin cycle to finish it off. I know someone else who also has one of these machines and she has had the same problems. There are so many other large capacity machines on the market that are much cheaper and undoubtedly more reliable, I would NEVER recommend a DYSON