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“Direct Luggage Scores Full Marks - Again!”

written by Eyeman on 10/05/2012

Some two or three months ago I decided that I wanted to replace my old Samsonite luggage which in comparison to today's product weighs a ton. I chose a medium size Samsonite Cosmolite Spinner suitcase in Red. My local Department Stores had one or two but in the wrong colour, but we did manage to buy a small cabin size spinner for my wife, but they only had one in stock

I was going down to Kent aand went to a large department store but the one assistant was dealing with an elderly couple and asking a million questions. In the end we left and I explored the internet. I came across Direct Luggage aand saw they had exactly what I wanted. Just as well really as my local department stores seem to have stpped selling Samsonite luggage and are promoting their own, to my mind, inferior version.

I spoke to a lovely lady at Direct Luggage who was very helpful indeed and she took my Order for two medium size Samsonite Cosmolite Spinner suitcases in Red. They were delivered next day as she had said they would be. They were much cheaper than the ones that had been on sale locally.
We were absolutely delighted,

On Tuesday the 8.5.2012 I ordered a cabin sized Samsonite Cosmolite Spinner 55/20 in Red which arrived next day at the time they had stated in an e-mail to me. Yes. They keep you informed every step of the way! It is so rare to experience service to this high level today. One last thing there was included a very useful free gift of electronic digital luggage weighing scales