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“I called customer service prior to booking a flight...”

written by on 28/04/2009

Good Points
They answered in a reasonable amount of time.

Bad Points
Could care less about passenger needing seat assignment assistance.

General Comments
I called customer service prior to booking a flight for me & my husband. My husband has surgical implants that require a bulk head seat. I have Md. papers , medical cards etc. Aer Lingeus was cold , did there best not to give me a reassurance that they could possibly help us.

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