Written on: 22/04/2004 by xSuex (1 review written)
Large drum and faster wash times
Bad customer support and unreliable
At first I was very impressed with this Dyson CRO1 washer.
The size of the drum and access to it were excellent. The programme times seemed shorter than previous machines I had owned, and wash results were good.
Unfortunately after having the machine for one week, it started to fill with water when it wasn't in use.
Dyson's customer services told me I had installed the machine incorrectly and only on the second call did they agree to send out an engineer. The engineer found the inlet valves were faulty, and while he was there the circut board for the door lock blew.
With the machine being new I asked for a replacement instead of a repair but Dyson refused.
The retailer however refunded me and from now on I will stick to Bosch.