Written on: 05/05/2012
CCCS have been very helpful since our bank dropped us in it. They had sold us a new loan and did not tell us that the loan would NOT be paid off at the end of a year's covered payments under PPI. My husband was made unemployed a number of year's ago at the start of the finacial crisis, and we discovered that the bank wanted us to start paying the full monthly amount again after a year's PPI, dispite the fact my husband had not returned to paid employment. After some franic phone calls we were directed to CCCS who told us we could offer our bank reduced payments based on our budget, which we had done ever since. Now when ever we get a scarly letter from the bank we contact CCCS first to help us.