Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
1536829

Why are you reporting this review?

★☆☆☆☆
WRITE A REVIEW

“Misleading website, hidden charges”

Written on: 04/05/2012 by xophe84

When searching for flights you are given the option to opt-in on being flexible on dates. I wasn't so I didn't put a tick in the 'flexible on dates' box. I'm then taken to the next screen where I am give a choice of flight times. Like a moth to a flame I am drawn to the big orange "CHEAPEST FLIGHT!" without noticing that these are not actually on the dates I have selected. The booking is processed and only at the end when I look at my boarding passes do I see that the dates don't match the ones I had originally selected. I immediately phoned the customer service line and could only cancel by incurring a cancellation fee almost matching that of the original flights. Yes, I should have been more vigilant and aware that Easyjet is a seedy rip-off company. Lesson learned.