written by Mctaf on 04/05/2012
I have been with British Gas for 3 years by Direct Debit. Last time I looked at my account I was £260 in credit. I asked for it back and have been given 4 different excuses as to why it's going to take longer than the stated 5 days, up to 25 days . In the end I had to switch to another supplier, I still haven't received my credit! Do not use British gas!