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“Need it done again !”

Written on: 03/05/2012 by Churchie

I booked my consultation at the merry hill branch in the west midlands. Which was later cancelled, as I was already in the merry hill centre I decided to pop in anyway. I was greeted my two snotty ladies on the reception who would not give me any leaflets on laser eye surgery, as they said the font give them out as all the information is online. I complained about this and booked in for treatment anyway. The consultation was very good and the treatment itself was good. The after are was brilliant, they were always phoning me and checking I was ok.

However within three months I'm back in glasses, even though I paid through the nose for the best treatment they offered. I've been told that my eyes healed leaving a prescription, and only 4% of people need it doing twice. I told them I had it done in January so I would be specs free for my holiday in June, so want it done again before I go.

I've now been back every month for 3 months, to make sure they are healing. I've been back today to be told I can have it redone before June, but they wouldn't book me in ! I've got to wait for a phone call from the head office which could take upto a week. So even now I don't know when I will be treated. They are very interested in you when after your cash, but are not interested after that !