Written on: 03/05/2012
I travel to many country and always rely in the fantastic serves that booking.com provides.
Because of the nature of my schedule i sometimes have to change my booking and have never had a problem. when i have i have been able to call and get very good help.
One of the best things about booking.com is when I have had to call i haven't had to spend ages waiting to be answered.
This may not seem to be a big thing to most people but for me to spend a long time in a ques when you are worried about whether you have a place to sleep when you arrive at some odd hour in the morning in a different country speaking words you don't understand. Been able to get quick answers is a wonderful thing.