Written on: 01/05/2012 by Laughingboy (1 review written)
The website was very user friendly, all the information you needed was clear and the site easy to navigate.
The registration process was quick and simple (just have your passport or driving license to hand), within 5 minutes we had received our verification code and our account was ready to go.
It was great that we were able to order multiple currencies in one simple transaction (we needed Euros and Turkish Lira). We liked the shopping trolly style of the purchasing process that you see on many internet shopping sites. So after only a few clicks of the mouse our holiday cash was sorted.
Being 1st time users of ICE plc Travel Money we responded to our confirmation order e-mail with a query regarding the dispatch of our currency. Within half an hour we had received a personal response from their Customer Service Centre answering our query.
As stated our currency duly arrived the following day by Royal Mail Special Delivery. We were extremely impressed.
Although the exchange rate offered wasn't the highest of those we had researched,it was competetive and the excellent service from ICE plc Travel Money more than made up for a few Euros less.
We will definitley be using them again for our travel money and will be highly recommending them to friends and fellow travellers.