Written on: 26/04/2012 by janmartoni (1 review written)
Just took my 74 year old Dad into his Barclays bank (he's been with them all his life but is'nt very money savvy) to help him pay into his account when they informed ud that his isa had'nt been updated for over 10 years and was paying only 0.1 %. Why did'nt they help him 10 years ago?
They have upgraded him to a new isa on 3.25% but he can only put in the annual maximum. They could'nt even give him any paperwork or confirmation of the new isa beacause the computer was'nt working right. This is a company that makes billions of pounds profit!!! ps 2 weeks after and still no confirmation of money in isa. not good enough!!!!