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Review Number	1526162
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★☆☆☆☆

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“Worst. Airline. Ever.”

Written on: 24/04/2012

Worst. Airline. Ever. Actually took our luggage off the plane while refueling. We were going on a cruise, so had no chance to go back to the airport to retrieve. Was lied to about when/where we'd get it back, then they make it SO hard to put in a claim! VERY rude on the phone when calling to find out what happened. Will NEVER fly AA again & will tell everyone I can to avoid them as well.

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“Worst. Airline. Ever.”