Written on: 14/04/2012
Staff at the store were excellent, checked if help was required but left you alone to browse and didn't stalk you ! Advice was good and very efficient. On line tracking was very good and delivery instructions prompt and arrangements were adhered to.
Delivery team was excellent, friendly, obliging and very professional.
Downside - 14 weeks is an awful long time to have to wait when an item has been paid for. If that side of the business was as efficient as the store staff and delivery teams then CSL would deserve a 100% ratng but this is an important issue which should be addressed as it is letting the rest of the workforce down.