Written on: 13/04/2012 by RedSox2007
Bought Red Sox Tickets for April 17, 2012 game vs. Texas-- 2 tickets, Box 66 Row A-- behind the Texas dugout. The tickets arrived promptly. But when I looked at the tickets, it said Box 66 Row C. The next day I received a promotional e-amil from Vivid Seats. I hit the reply button (not even sure that you could reply to that type of e-mail), and wrote that I ordered Row A tickets, but received Row C tickets instead. I really was not expecting any response back from Vivid Seats. Later that afternoon, I noticed that I had missed a call and had a voice mail message on my cell phone. The message was from Vivid Seats explaining that since Box 66 was right behind the Texas dugout, Row C is the front row. It was a very friendly and detailed message that I appreciated so much, that I called back to thank Jovanny (the caller from Vivid Seats)personally.
I will be buying all my tickets through Vivid Seats, and have recommended them to friends.