written by dicey on 12/04/2012
I switched from Lloyds TSB to First Direct years ago, and have been delighted with their service ever since. They are prompt, helpful and courteous. This should be the norm, but it's like the sighting of a rare animal in the banking sector, so I felt compelled to report it. Definitely worth the switch! The only drawback is that you have to credit so much into your bank account every month to get it for free. If you can afford to do that, it's totally worth it!